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Help & FAQs

Troubleshooting Tips

How Customers Use Good To Go (G2G)

Snapshot of the impact our customers are seeing from using G2G.

G2G Customer FAQs

Answers to common questions about using G2G

Using Custom Fields Strategically

Asset Type vs Asset Level

Understanding Asset vs Location

When to treat items as assets versus fixed locations

Dispatch to a Location or an Asset

Sending Assets from one point to another whether that be a location or another asset

I found a tag on the floor – what should I do?

How to check if a tag is registered or unregistered in G2G and what steps to take in each case.

Changing the Wi-Fi Settings on Your RFID Handheld Reader

How to update your Wi-Fi settings on your handheld Scanner.

Using Single Sign On (SSO) in G2G

The basics of how to get SSO for your organisation in your G2G account

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